Section 01

Overview

Ultimate Dispatch Mastery (UDM) is committed to protecting your privacy. This Privacy Policy explains how we handle information in connection with your membership and use of our roadside assistance services.

Because all payments are processed directly through Stripe's secure platform, UDM does not collect, store, or have access to your full payment card details at any time.

UDM may still collect or access limited personal information in connection with your membership, such as your name, phone number, email address, vehicle details, service history, and basic subscription status.

Section 02

Information We Do Not Directly Collect

UDM's membership and payment process is handled primarily through Stripe. As a result, we do not directly collect or store:

Payment Security: All payment data is collected, stored, and processed by Stripe, Inc. under their own Privacy Policy and PCI-DSS compliance standards. You can review Stripe's privacy practices at stripe.com/privacy.

Section 03

Information Collected by Stripe on Our Behalf

When you complete a purchase through our Stripe payment link, Stripe may collect the following on our behalf to process your subscription:

UDM may access limited transaction data through the Stripe dashboard (such as whether a payment succeeded or a subscription is active) solely for the purpose of managing your membership.

UDM may also collect limited information you provide directly when contacting us for enrollment support, billing assistance, cancellations, or roadside service coordination.

Section 04

How We Use Information

Any membership-related information we access through Stripe is used solely for the following purposes:

We may share necessary information, such as your contact details, location, and vehicle information, with third-party roadside assistance providers solely for the purpose of coordinating or delivering services requested under your membership.

We do not sell, rent, trade, or share your personal information with any third party for marketing purposes.

Section 05

Cookies & Website Tracking

Our membership landing page is a static HTML page. We do not intentionally use cookies, tracking pixels, analytics software, or similar tracking tools on our site. However, third-party services we rely on, such as Stripe or Google Fonts, may use their own cookies, logs, or tracking technologies in accordance with their own policies.

Section 06

Data Retention

Stripe retains transaction and subscription records in accordance with their own data retention policies and applicable law. UDM does not maintain a separate database of member personal information beyond what is visible in our Stripe merchant dashboard and any limited records reasonably necessary to operate the membership.

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

This Privacy Policy is intended to comply with applicable United States privacy laws.

Section 07

Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, please contact us by phone. We will respond within a reasonable timeframe.

Section 08

Children's Privacy

Our services are intended for commercial vehicle operators and are not directed at individuals under the age of 18. We do not knowingly collect any information from minors.

Section 09

Changes to This Policy

UDM reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Section 10

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Ultimate Dispatch Mastery (UDM)

Phone: +1 (305) 505-1505
Phone: +1 (954) 612-1779

Email: udm.roadside@gmail.com